Every firm is different, and the rules surrounding human resources management (HRM) can be complex. However, staff deserve to have a clear understanding of their rights as employees, and of our expectations as employers. It is with this in mind that employers should consider drafting HRM manuals. HRM manuals offer a number of benefits:
- They provide staff with a clear understanding of the HR framework within which they operate
- They provide staff with a ready reference for establishing how various procedural matters are dealt with, and who they should see with any problems
- They set out the many legal requirements which are imposed upon us as employers. These include, among other things, staff entitlements which are mandated by the Fair Work Act 2009, the National Employment Standards (NES) and staff rights which are prescribed by Anti-Discrimination Laws
- They provide Directors and senior staff charged with administering HR procedures with a framework for making decisions and a means of ensuring all staff are treated fairly and consistently
- They help orientate new staff members to the firm and how it operates.
Areas typically covered include issues around leave, dress standards, expected start and finishing times, performance and salary reviews, any salary sacrifice policy, work-from-home conditions, termination, social media policies, internet usage at work, lunch breaks, private clients, staff training, study leave etc.